SHIPPING AND HANDLINGS
Free shipping with Postnl (next day delivery)
Express shipping: Free (next day delivery)
Express shipping: Free (1-2 business days)
All international orders will be shipped with DHL EXPRESS, including On Demand Delivery service.
Fast Delivery time with DHL Express
Place your order before 17:00 on working days and your order will be shipped out the same day with DHL Express with On Demand Delivery (ODD) Service.
- The delivery time depends on your country but within 1-2 days your order will be delivered.
- Once your order is shipped, you will receive anew shipping notification from DHL EXPRESS.
- DHL ODD notify you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this doesn’t fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.DHL ODD is giving you maximum flexibility and greater control over your delivery.
- DHL ON DEMAND DELIVERY offers flexible delivery options:
* Deliver my Package on Another Day: Scheduled Delivery
* Deliver my Package to Another Address: Alternate Delivery to work or family
* Deliver my Package at a Safe Place: Authorize Shipment Release
* Deliver my Package with Neighbor: Leave the package at your Neighbor, Reception or Guard
* Deliver my Package at a DHL ServicePoint: Hold for Pick‐up Collection
* Request to Store my Package: Vacation Hold safekeeping your parcel up to 30 days
DHL ODD gives you full control and you never miss another delivery.
Flexible, convenient and always at the right moment!
Within Europe, our policy is to ship on DDP terms (delivery duty paid). This simply means that all duties and taxes are included in the price as written on the invoice. When placing an order from outside the EU, we exclude the vat from the original price, therefore this will automatically be deducted.
Outside Europe, our policy is to ship DDU terms (delivery duty unpaid).
The estimated time of delivery is again a guideline. We try to make sure the package will arrive in the soonest possible manner. Due to payment authorization issues, stock fluctuations or other security purposes delay might be caused. Obviously, we intend to speed up all processes when actions are needed. Because of these security measures we might also require documents of origin or nationality, address verification or proof of the authenticity of used cards or other payment methods. We sincerely ask for your understanding. Please always provide the correct information so we’re able to track down information as soon as possible when needed, to avoid any possible unnecessary delay.
All packages are insured during the time in transit to you. A signature will always be required. Please in case of doubt or for any other reason send us an email to obtain information, email@example.com. Please don’t forget to name your order number and preferred contact detail. Accepting a third party’s signature is sufficient proof of accepted delivery.